Customer Care Center
Our local Citizens Bank Customer Care Center Team Members are available to help with questions about your banking relationship, products, and services. They can be reached by phone or through Digital Banking (browser and/or app) Conversations.
Local Phone: 541-752-5161
Toll Free Phone: 1-844-770-7100
Business Hours: Mon - Fri: 8am-7pm
Toll Free Phone: 1-844-770-7100
Business Hours: Mon - Fri: 8am-7pm
Explore Our Departments
Our Locations
Address:
PO Box 249
2315 14th Ave. SE
Albany, OR 97321-0074
Business Hours:
Lobby: Mon - Fri: 9:30am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-967-1992
XPress Phone Banking:
1-800-577-1778
Fax:
541-967-7266
Avril Koehler
VP & Albany 14th Ave Branch Manager
VP & Albany 14th Ave Branch Manager
Cassidy Osuna
Commercial Loan Officer
Dayna Dagan
AVP & Operations Officer
Janice Ching-Chung
Assistant Operations Officer
Address:
PO Box 1007
2230 Pacific Blvd SW
Albany, OR 97321-3751
Business Hours:
Lobby: Mon - Fri: 9:30am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-812-6178
XPress Phone Banking:
1-800-577-1778
Fax:
541-812-6183
Chelle Davis
VP & Albany West Branch Manager
Selina Marshall
VP & Commercial Loan Officer
Sue Kalina
VP & Commercial Loan Officer
Somer Hotchkiss
Operations Officer
Address:
PO Box 30
978 NW Circle Blvd.
Corvallis, OR 97339-0030
Business Hours:
Lobby: Mon - Fri: 10am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-738-4619
XPress Phone Banking:
1-800-577-1778
Fax:
541-757-2318
Callie Elliott
VP & Circle Branch Manager
Operations Officer
Jessica Purcell
Assistant Operations Officer
Assistant Operations Officer
Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339-0030
Business Hours:
Lobby: Mon - Fri: 9:30am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-766-2299
XPress Phone Banking:
1-800-577-1778
Fax:
541-766-2281
Curtis Davis
VP & Corvallis Main Branch Manager
VP & Corvallis Main Branch Manager
Brande Grassel
Assistant Branch Manager
Assistant Branch Manager
Janice Stehle
VP & Commercial Loan Officer
VP & Commercial Loan Officer
Justin Bazzano
Commercial Loan Officer
Commercial Loan Officer
Aileen Ortiz
Operations Officer
Operations Officer
Maira Olivera
Assistant Operations Officer
Assistant Operations Officer
Address:
PO Box 958
583 SE Jefferson St.
Dallas, OR 97338-0958
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Drive Up: Mon - Fri: 8:30am-5pm
Saturdays: Closed
Local Phone:
503-623-3119
XPress Phone Banking:
1-800-577-1778
Fax:
503-623-3129
Sarrah McMaster
VP & Dallas Branch Manager
VP & Dallas Branch Manager
Terie Kester
Operations Officer
Operations Officer
Jennifer Robinson
Assistant Operations Officer
Assistant Operations Officer
Address:
230 N 3rd St.
Suite 101
Harrisburg, OR 97446-9679
Business Hours:
Lobby: Mon - Fri: 9:30am-12:15pm, 1:30pm-5pm
Drive Up: Mon - Fri: 9am-12:15pm, 1:30pm-5pm
Saturdays: Closed
Local Phone:
541-995-4699
XPress Phone Banking:
1-800-577-1778
Fax:
541-995-4673
Cody Fuller
VP & Harrisburg Branch Manager
Tim Swigart
Assistant Manager & Operations Officer
April Hodgson
VP & Commercial Loan Officer
Address:
955 Ivy St.
Suite 1
Junction City, OR 97448-1700
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-998-8734
XPress Phone Banking:
1-800-577-1778
Fax:
541-998-1366
Cody Fuller
VP & Junction City Branch Manager
VP & Commercial Loan Officer
Ramon Sanchez Cisneros
Assistant Branch Manager
Assistant Branch Manager
Address:
2122 South Santiam Hwy.
Lebanon, OR 97355-3044
Business Hours:
Lobby: Mon - Fri: 10am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
541-258-5503
XPress Phone Banking:
1-800-577-1778
Fax:
541-258-5199
Chelle Davis
VP & Lebanon Branch Manager
Austin Kometz
Operations Officer
Operations Officer
Brittany Johnston
Credit Analyst
Credit Analyst
Address:
PO Box 647
455 NE Baker St
McMinnville, OR 97128-0647
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Drive Up: Mon - Fri: 8:30am-5pm
Saturdays: Closed
Local Phone:
503-474-9441
XPress Phone Banking:
1-800-577-1778
Fax:
503-435-1423
Ryan Jones
VP & McMinnville Branch Manager
VP & McMinnville Branch Manager
Teresa Smith
VP & Commercial Loan Officer
VP & Commercial Loan Officer
Terry Weldon
VP & Commercial Loan Officer
VP & Commercial Loan Officer
Colin Vencill
Commercial Loan Officer
Commercial Loan Officer
Candice Griffin
Operations Officer
Operations Officer
Address:
PO Box 1960
19245 Molalla Ave
Suite 1
Oregon City, OR 97045-1960
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
503-518-8808
XPress Phone Banking:
1-800-577-1778
Fax:
503-518-8828
Amy Froyd
VP & Oregon City Branch Manager
VP & Oregon City Branch Manager
Frank Bermudez
VP & Commercial Loan Officer
VP & Commercial Loan Officer
Ray Stobie
Credit Analyst
Credit Analyst
Kayla Cody
Operations Officer
Operations Officer
Address:
PO Box 1629
1224 Main St.
Philomath, OR 97370-1629
Business Hours:
Lobby: Mon - Thur: 9:30am-5pm
Fri: 9:30am-5:30pm
Drive Up: Mon - Fri: 9am-5:30pm
Saturdays: Closed
Local Phone:
541-929-3228
XPress Phone Banking:
1-800-577-1778
Fax:
541-929-4258
Brent Kaseman
VP & Philomath Branch Manager
VP & Philomath Branch Manager
Kemble Tsoi
Operations Officer
Operations Officer
Hayley Swank
Assistant Operations Officer
Assistant Operations Officer
Address:
333 High St NE
Suite 101
Salem, OR 97301-3614
Business Hours:
Lobby: Mon - Fri: 9:30am-5pm
Saturdays: Closed
Local Phone:
503-363-0698
XPress Phone Banking:
1-800-577-1778
Fax:
503-363-0528
Aimee Mendonca
VP & Salem Branch Manager
Greg Miller
VP & Commercial Loan Officer
VP & Commercial Loan Officer
Mike Foresee
VP & Commercial Loan Officer
Assistant Operations Officer
Ed Fortmiller
VP & Consumer Lending Manager
and CRA Officer
and CRA Officer
NMLS #720528, Company NMLS #390263
Address:
PO Box 99
217 E Main St.
Silverton, OR 97381-0099
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Drive Up: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
503-874-8808
XPress Phone Banking:
1-800-577-1778
Fax:
503-874-8818
Courtnie Young
VP & Silverton Branch Manager
VP & Silverton Branch Manager
Milla Eubank
VP & Commercial Loan Officer
Bonnie Moss
Assistant Branch Manager
Assistant Branch Manager
NMLS #1898661, Company NMLS #390263
Lori Sherwood
Operations Officer
Operations Officer
Manya Metchikoff
Assistant Operations Officer
Assistant Operations Officer
Address:
PO Box 699
2355 Olympic St.
Springfield, OR 97477-0126
Business Hours:
Lobby: Mon - Thur: 9am-5pm
Fri: 9am-5:30pm
Drive Up: Mon - Thur: 9am-5pm
Fri: 9am-5:30pm
Saturdays: Closed
Local Phone:
541-746-5240
XPress Phone Banking:
1-800-577-1778
Fax:
541-988-1452
Aaron Chase
VP & Springfield Branch Manager
Operations Officer
Address:
8100 SW Nyberg St.
Suite 110
Tualatin, OR 97062-1933
Business Hours:
Lobby: Mon - Fri: 9am-5pm
Saturdays: Closed
Local Phone:
971-252-6502
XPress Phone Banking:
1-800-577-1778
Fax:
503-612-0330
David A. Harmon
VP & Tualatin Branch Manager
VP & Tualatin Branch Manager
Sue Whitehead
Business Development Officer
Business Development Officer
Crystal Holmes
Operations Officer
Operations Officer
Our Departments
Contacts:
Gordon Zimmerman, President & CEO
Cameron R. Howell, EVP & Chief Financial Officer
Kate Salyers, EVP & Chief Credit Officer
Bill Humphreys Jr, EVP & Chief Operating Officer
Brad Webster, EVP & Chief Banking Officer
Human Resources
Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339
Contacts:
Andrea Om, VP & Human Resource Manager
Dan Wolfe, Human Resource Analyst/Officer
Kevin Stanaway, AVP/Merchant Card Sales Representative
Shareholder Relations
Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339
PO Box 30
275 SW Third St.
Corvallis, OR 97339
Phone: 541-766-2261
Fax: 541-757-3546
Business Hours:
Mon - Fri: 8:30am-5pm
Sarah Brown, Stock Transfer Agent
