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Customer Care Center

Our local Citizens Bank Customer Care Center Team Members are available to help with questions about your banking relationship, products, and services. They can be reached by phone or through Digital Banking (browser and/or app) Conversations.

Local Phone:  541-752-5161
Toll Free Phone:  1-844-770-7100
Business Hours: Mon - Fri: 9am-7pm

Our Locations

Albany 14th Ave Branch

Established in 1988

Address:

PO Box 249

2315 14th Ave. SE

Albany, OR 97321-0074


Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-967-1992


XPress Phone Banking:

1-800-577-1778


Fax:

541-967-7266

Avril Koehler, Albany 14th Ave Branch Manager
Albany 14th Ave Branch photo
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Avril Koehler
VP & Albany 14th Ave Branch Manager

 

Cassidy Osuna
Commercial Loan Officer


Dayna Dagan
AVP & Operations Officer


Janice Ching-Chung
Assistant Operations Officer

Albany West Branch

Established in 1999

Address:

PO Box 1007

2230 Pacific Blvd SW

Albany, OR 97321-3751


Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-812-6178


XPress Phone Banking:

1-800-577-1778


Fax:

541-812-6183

Albany West Branch Manager Selina Marshall
West Albany Branch photo
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Selina Marshall
VP & Albany West Branch Manager


Sue Kalina
VP & Commercial Loan Officer


Gwen Cluskey
Operations Officer


Peter DePriest
Credit Analyst


Somer Hotchkiss
Assistant Operations Officer

Corvallis Circle Branch

Established in 1970

Address:

PO Box 30

978 NW Circle Blvd.

Corvallis, OR 97339-0030


Business Hours:

Lobby: Mon - Fri: 10am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-738-4619


XPress Phone Banking:

1-800-577-1778


Fax:

541-757-2318

Circle Branch Manager Callie Elliot
Corvallis Circle Branch photo
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Callie Elliott
VP & Circle Branch Manager


Kathi Phillpott
Operations Officer

Jessica Purcell
Assistant Operations Officer

Corvallis Main Branch

Established in 1957

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339-0030


Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-766-2299


XPress Phone Banking:

1-800-577-1778


Fax:

541-766-2281

Curtis Davis, Corvallis Main Branch Manager
Corvallis Main Branch photo
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Curtis Davis
VP & Corvallis Main Branch Manager

Liz Coulombe
VP & Assistant Manager

Darin McLemore
VP & Commercial Loan Officer

Janice Stehle
VP & Commercial Loan Officer

Justin Bazzano
Commercial Loan Officer
 
Aileen Ortiz
Operations Officer

Brande Grassel
Assistant Operations Officer

Maira Olivera
Assistant Operations Officer

Dallas Branch

Established in 2002

Address:

PO Box 958

583 SE Jefferson St.

Dallas, OR 97338-0958


Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 8:30am-5pm

Saturdays: Closed

Local Phone:

503-623-3119


XPress Phone Banking:

1-800-577-1778


Fax:

503-623-3129

Sarrah McMaster - Dallas Branch Manager
Dallas Branch photo
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Sarrah McMaster
VP & Dallas Branch Manager

Terie Kester
Operations Officer

Harrisburg Branch

Established in 2001


Address:
230 N 3rd St.
Suite 101
Harrisburg, OR 97446-9679

Business Hours:
Lobby: Mon - Fri: 9:30am-12:15pm, 1:30pm-5pm
Drive Up: Mon - Fri: 9am-12:15pm, 1:30pm-5pm
Saturdays: Closed

Local Phone:

541-995-4699


XPress Phone Banking:

1-800-577-1778


Fax:

541-995-4673

Junction City and Harrisburg Branch Manager Cody Fuller
Harrisburg Branch photo
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Cody Fuller 
VP & Harrisburg Branch Manager
 
Tim Swigart
Assistant Manager & Operations Officer

April Hodgson
VP & Commercial Loan Officer

Junction City Branch

Established in 1993

Address:
955 Ivy St.
Suite 1
Junction City, OR 97448-1700

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-998-8734


XPress Phone Banking:

1-800-577-1778


Fax:

541-998-1366

Junction City and Harrisburg Branch Manager Cody Fuller
Junction City Branch photo
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Cody Fuller 
VP & Junction City Branch Manager
 
April Hodgson
VP & Commercial Loan Officer

Brian Steckler
Commercial Loan Officer

Ramon Sanchez Cisneros
Operations Officer

Lebanon Branch

Established in 2007

Address:

2122 South Santiam Hwy.

Lebanon, OR 97355-3044


Business Hours:

Lobby: Mon - Fri: 10am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-258-5503


XPress Phone Banking:

1-800-577-1778


Fax:

541-258-5199

Chelle Davis, Lebanon Branch Manager
Lebanon Branch photo
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Chelle Davis
VP & Lebanon Branch Manager
 
Austin Kometz
Operations Officer
 
Brittany Johnston
Credit Analyst

McMinnville Branch

Established in 1999

Address:

PO Box 647

455 NE Baker St

McMinnville, OR 97128-0647


Business Hours:

Lobby: Mon - Thur: 9am-5pm

Fri: 9am-6pm

Drive Up: Mon - Thur: 8:30am-5pm

Fri: 8:30am-6pm

Saturdays: Closed

Local Phone:

503-474-9441


XPress Phone Banking:

1-800-577-1778


Fax:

503-435-1423

Jon Johnson, McMinnville Branch Manager
McMinnville Branch photo
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Jon Johnson 
VP & McMinnville Branch Manager

Teresa Smith
VP & Commercial Loan Officer
 
Terry Weldon 
VP & Commercial Loan Officer

Sandy Willius
VP & Commercial Loan Officer

Candice Griffin
Operations Officer

Oregon City Branch

Established in 2009

Address:

PO Box 1960

19245 Molalla Ave

Suite 1

Oregon City, OR 97045-1960


Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

503-518-8808


XPress Phone Banking:

1-800-577-1778


Fax:

503-518-8828

Amy Froyd Oregon City Branch Manager
Oregon City Branch photo
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Amy Froyd
VP & Oregon City Branch Manager
 
Frank Bermudez
VP & Commercial Loan Officer
 
Michelle Don
Operations Officer

Ray Stobie
Credit Analyst

Philomath Branch

Established in 1974

Address:

PO Box 1629

1224 Main St.

Philomath, OR 97370-1629


Business Hours:

Lobby: Mon - Thur: 9:30am-5pm

Fri: 9:30am-5:30pm

Drive Up: Mon - Fri: 9am-5:30pm

Saturdays: Closed

Local Phone:

541-929-3228


XPress Phone Banking:

1-800-577-1778


Fax:

541-929-4258

Brent Kaseman Philomath Branch Manager
Philomath Branch photo
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Brent Kaseman
VP & Philomath Branch Manager

Kemble Tsoi
Operations Officer

Hayley Swank
Assistant Operations Officer

Salem Branch

Established in 2016

Address:

333 High St NE

Suite 101

Salem, OR 97301-3614


Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Saturdays: Closed

Local Phone:

503-363-0698


XPress Phone Banking:

1-800-577-1778


Fax:

503-363-0528

Salem Branch Manager Courtnie Young
Salem Branch
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Courtnie Young
VP & Salem Branch Manager

Greg Miller
VP & Commercial Loan Officer

Alex Moore
Assistant Operations Officer

Silverton Branch

Established in 2009

Address:

PO Box 99

217 E Main St.

Silverton, OR 97381-0099


Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

503-874-8808


XPress Phone Banking:

1-800-577-1778


Fax:

503-874-8818

Milla Eubank, Silverton Branch Manager
Silverton Branch photo
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Milla Eubank 
VP & Silverton Branch Manager
 
Bonnie Moss
Assistant Branch Manager
 
Lori Sherwood
Operations Officer

Manya Metchikoff
Assistant Operations Officer

Springfield Branch

Established in 2003

Address:

PO Box 699

2355 Olympic St.

Springfield, OR 97477-0126


Business Hours:

Lobby: Mon - Thur: 9am-5pm

Fri: 9am-5:30pm

Drive Up: Mon - Thur: 9am-5pm

Fri: 9am-5:30pm

Saturdays: Closed

Local Phone:

541-746-5240


XPress Phone Banking:

1-800-577-1778


Fax:

541-988-1452  

Aaron Chase Springfield Branch Manager
Springfield Branch photo
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Aaron Chase
VP & Springfield Branch Manager

Kelly Ofsthun
Operations Officer

Tualatin Branch

Established in 2014

Address:

PO Box 1933

8100 SW Nyberg St.

Suite 110

Tualatin, OR 97062-1933


Business Hours:

Lobby: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

971-252-6502


XPress Phone Banking:

1-800-577-1778


Fax:

503-612-0330

Tualatin Manager David Harmon
Tualatin Branch photo
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David A. Harmon
VP & Tualatin Branch Manager

Sue Whitehead
Business Development Officer

Crystal Holmes
Operations Officer



































Our Departments

Administration

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339

Phone: 541-766-2214

Fax: 541-757-3546

Business Hours:
Mon - Fri: 8:30am-5pm

Contact us

Contacts:

Gordon Zimmerman, President & CEO

Cameron R. Howell, EVP & Chief Financial Officer

Kate Salyers, EVP & Chief Credit Officer

Bill Humphreys Jr, EVP & Chief Operating Officer

Brad Webster, EVP & Chief Banking Officer

Human Resources

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339

Phone: 541-766-2219

Fax: 541-754-7441

Business Hours:
Mon - Fri: 8:30am-5pm

Contact us

Contacts:

Andrea Om, VP & Human Resource Manager

Dan Wolfe, Human Resource Analyst/Officer





Merchant Services

Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339

Phone: 541-766-2228

Fax: 541-752-8518

Business Hours:
Mon - Fri: 8:30am-5pm

Contact us

Kevin Stanaway, AVP/Merchant Card Sales Representative

Shareholder Relations

Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339

Phone: 541-766-2261

Fax: 541-757-3546

Business Hours:
Mon - Fri: 8:30am-5pm

Contact us

Sarah Brown, Stock Transfer Agent












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