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Loan Forgiveness Process

We are currently accepting applications for Forgiveness. Please work directly with your Loan Officer or Citizens Bank point of contact to begin the process.

Want to know which Application for Forgiveness applies to you? 
Need more information regarding your PPP loan with Citizens Bank?
  • When can I apply for Forgiveness?
  • What can I expect to receive from Citizens Bank during the forgiveness process?
  • What is my payment deferral period on my existing PPP Loan?
  • How can I use PPP funds to maximize forgiveness?
  • What are my “Forgiveness Covered Period” options?

For answers to these questions and more see the Citizens Bank Forgiveness Navigation Guide (598KB).

For SBA guidance regarding FAQs for Forgiveness, please refer to the SBA's PPP Loan Forgiveness FAQs.

Citizens Bank is proud to have supported our business communities with nearly $100 Million dollars in SBA PPP Loans that helped sustain over 10,500 local jobs. 

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