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Citizens Bank - RDC Requirements

What do I need to use RDC

Remote Deposit Capture is easy to use and setup on your computer. Below are the Workstation Prerequisites:

  • 2.0 Ghz Pentium class computer with:
  • 2 GB of RAM recommended (1 GB minimum)
  • 10 GB of available disk space on the system drive recommended
  • USB 2.0*** and not set to power saving mode
  • The Operating Systems qualified for use with Web Capture are Microsoft Windows 7 (32-bit or 64-bit), Microsoft Windows 8.x, or Microsoft Windows 10
  • Internet Explorer Versions 9, 10 & 11. Please note that Internet Explorer 11 must be run in compatibility mode.
  • 1280x1024 Screen Resolution
  • Silver Bullet Inc. Ranger interface for Qualified Scanner selected (automatically installs with scanner driver)
  • Internet connection, 1.5 mbps (minimum connection speed)
  • Adobe Reader 9.0 (Adobe Reader is a free download, see button to the right)
  • User must have Administrative Rights to the local hard drive to install software

Please note: Scanner should be connected directly to computer via USB port. USB hubs, laptop port replicators or docking stations will not work correctly with scanner drivers and application interface.

Required Programs:

  • Remote Deposit Capture will operate with Internet Explorer only
  • Sun Java 2 Runtime Environment JRE version (Minimum)
  • Adobe Acrobat Reader 9.0 (Minimum) (Adobe Reader is a free download, see button to the right)

Required Accounts:

  • Citizens Bank Business Account (Additional forms and credit requirements apply. Please Contact your Branch of account for more details.)



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