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Citizens Bank - RDC Requirements

What do I need to use RDC

Remote Deposit Capture is easy to use and setup on your computer. Below are the Workstation Prerequisites:


  • Internet Explorer 11
  • Chrome, Firefox, Edge (Merchant Capture Only with RangerRemote)


  • PC (minimum of one per branch and does not need to be dedicated to Branch Source Capture)
  • Scanner (minimum of one per branch)
  • Jogger (recommended to minimize scanner jams)
  • Monitor, Mouse and Keyboard
  • 2 GB free disk space(minimum)
  • 2.0 GHz processor (minimum) Dual Core or higher recommended
  • USB 2.0 port (minimum, for scanner)

Miscellaneous Software:

  • Adobe Acrobat Reader (Version 3.0 or higher)
  • Silver Bullet Inc. Ranger Interface for scanner (provided by Fiserv)
  • Medical Informatics Engineering Alternatiff Image Viewer (provided by Fiserv)

Network Connectivity:

  • Internet connection, 512Kb up/down (minimum recommended speed)

Operating System:

  • Microsoft Windows 7
  • Microsoft Window 8
  • Microsoft Window 10

Required Accounts:

  • Citizens Bank Business Account (Additional forms and credit requirements apply. Please Contact your Branch of account for more details.)

Please note: Scanner should be connected directly to computer via USB port. USB hubs, laptop port replicators or docking stations will not work correctly with scanner drivers and application interface.



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