Other Information

Community Reinvestment Act  |  Security Statement  |  Children's Online Policy

Community Reinvestment Act Notice

Under the Federal Community Reinvestment Act (CRA), the Federal Deposit Insurance Corporation (FDIC) evaluates our record of helping to meet the credit needs of this community consistent with safe and sound operations. The FDIC also takes this record into account when deciding certain applications submitted by us.

Your involvement is encouraged.

You are entitled to certain information about our operations and our performance under the CRA, including, for example, information about our branches, such as their locations and services provided at them; the public section of our most recent CRA Performance Evaluation, prepared by the FDIC; and comments received from the public relating to our performance in helping to meet community credit needs, as well as our responses to those comments. You may review this information today.

At least 30 days before the beginning of each quarter, the FDIC publishes a nationwide list of the banks that are scheduled for CRA examination in that quarter. This list is available from the Regional Manager, Division of Compliance and Consumer Affairs, FDIC, 25 Jessie Street at Ecker Square, Suite 2300, San Francisco, California 94105. You may send written comments about our performance in helping to meet community credit needs to Ed Fortmiller, Community Reinvestment Act Officer, Citizens Bank, PO Box 30, Corvallis, Or, 97339-0030 and the FDIC Regional Manager. Your letter, together with any response by us, will be considered by the FDIC in evaluating our CRA performance and may be made public.

You may ask to look at any comments received by the FDIC Regional Manager. You may also request from the FDIC Regional Manager an announcement of our applications covered by the CRA filed with the FDIC. We are an affiliate of Citizens Bancorp, a bank holding company. You may request from the Regional Manager, Division of Supervision and Consumer Protection, Federal Reserve Bank of San Francisco, 25 Jessie Street at Ecker Square, Suite 2300, San Francisco, California 94105 an announcement of applications covered by the CRA filed by bank holding companies.

For More Information Please Contact:
Ed Fortmiller, Mortgage Loan Officer & CRA Officer
541-766-2244

 

Security Statement

back to top

This Internet Banking System, Citizens eBank, brings together a combination of industry-approved security technologies to protect data for Citizens Bank and for you, our customer. It features password-controlled system entry, Secure Sockets Layer (SSL) protocol for 128 bit data encryption, and a router loaded with a firewall which regulates and filters the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity
To begin a session with Citizens eBank the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter unauthorized users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring a personal phone call to the Bank to reestablish the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer
Once the server session is established, the user and the server are in a secured environment. Because the server has a 128-bit encryption, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the Bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the Bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new customer opens a server session.

Router and Firewall
All requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens pathways only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the Bank. Using the above technologies, your Citizens eBank on line transactions meet or exceed all industry standards for security.

 

Children's Online Policy

back to top

The online financial services offered through Citizens Bank's Web site are not designed for or directed toward children under age 13. We do not knowingly solicit or collect data from children, and we do not knowingly market to children online without express parental consent or notification. If we receive online information from any child, we will only use the information to respond directly to a child's request. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents. If you believe your child has provided personally identifiable information to us, please contact us. Please call us at (541) 752-5161 or toll free outside of the Corvallis area at (800) 577-1778, or contact us by e-mail at customerservice@citizensEbank.com. (Please do not send sensitive information via e-mail.)

 

Moving Kit
Need help moving your accounts? Let us help.

 

 

Business Banking  |  Personal Banking  |  Online Banking  |  Mortgage Department  |  Shareholder Relations  |  About Us  |  Contact Us

By clicking one of the links below,
you will be redirected to the Adobe website.

   

Member FDIC

© 2007 Citizens Bank. All Rights Reserved. Site Designed by: Visual Media Center

Equal Housing Lender